Aishwarya’s CARE Call allows people to use their mobile phone to escalate care for themselves or their loved one whose condition is deteriorating in hospital.

You can make an Aishwarya’s CARE Call from a mobile phone device anywhere throughout the Fiona Stanley Fremantle Hospitals Group and the Rockingham Peel Group.

In emergency departments at the Fiona Stanley and Rockingham Hospitals, a clearly sign-posted phone can be used to make an Aishwarya’s CARE Call.

If you make a call, you will be put straight through to someone for assistance.

Aishwarya’s CARE Call is a 3-step process you can follow as a patient, carer or family member. Use it if you are worried that you or the person you care for is getting sicker whilst in hospital.

Each hospital has a different Aishwarya’s CARE Call phone number. To find the number, ask a staff member at your hospital or look out for one of our Aishwarya’s CARE Call posters or flyers.

A range of flyers and posters have been developed to reflect the different needs of our consumers. This includes a range of resources that have been translated into different languages.

Using the arrows provided, take a look at some of the example resources below.

When making a call, you will be put straight through to a senior member of staff.

After listening to your concerns, the staff member will take the actions needed to address your concerns.

For example, they may contact the treating doctor or other members of the healthcare team to ensure you or the person you are concerned about is assessed and any necessary changes to the treatment plan are carried out.

The staff member who receives your call will keep you updated as to what action has been taken.

Our staff are here to listen and to provide you and your loved ones with the help you need. If you or some you know becomes sicker whilst in hospital, we encourage you to seek help and call the Aishwarya’s CARE Call phone number.