Health information isn't always easy to understand.
We're developing new guidelines to help our staff communicate more clearly with patients, families, carers and community members.
We'd love to hear from you.
Think about your experiences with health information and communication.
- What helped you understand information about your health or care?
- What made it confusing or hard to understand?
- What tips would you give our staff to help them communicate more clearly?
Your ideas will help shape how staff across SMHS communicate with our community. Thank you for sharing your feedback.
Complete this sentence: "I understand information best when staff..."
When staff are speaking with you about your care, what helps you understand and feel included?
Do you have a language other than English that you speak at home?
If yes, are there any communication approaches that help people from your culture, community or language group understand information better? Please share your ideas with us. (max 140 characters).
