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Consumer Feedback is rich source of information that helps health services understand the experience of care by patients, carers and families. The information is invaluable in helping us to plan and design service improvements and support the delivery of safer, person-centred care.

When we provide you with information on how your feedback has influenced decisions or projects, we call this 'Closing the Loop'.


Why is it important to 'Close the Loop'?

How do we 'Close the Loop'?

We are working toward finding ways that we can let the community know how their feedback has been used to make changes across our health service.

We would like to know how you think we could do this best. Please complete the short survey below to share your thoughts. Your feedback is anonymous and confidential and will only be used for quality improvement purposes.