We are very excited to share the South Metropolitan Health Service (SMHS) Multicultural Action Plan 2026-2030 (MAP): Working together to ensure everyone in our diverse community feels safe, welcomed, and respected.

The MAP affirms the SMHS commitment to our multicultural vision: “By 2030, SMHS will be known for providing culturally responsive care, fostering a diverse and inclusive workforce, and cultivating a culture of respect and inclusion.”

By focusing on the needs of culturally diverse populations, the plan aims to enhance patient experiences, develop and provide meaningful opportunities for staff, and strengthen our connections with the community and partners. It also supports our vision to deliver excellent health care, every time.

The MAP features 7 strategic goals, with 21 supporting actions, that will provide a roadmap for driving improvements across SMHS based on the opportunities for action you identified.

Click the follow button at the top of the page to receive progress updates against the plan's actions over the next five years.

Thank you to the members of our community and SMHS staff who participated in the survey, interviews or focus groups as we were developing the MAP. Your feedback and shared experiences have been valuable in informing the SMHS Multicultural Action Plan 2026-2030.