The SMHS audio messaging project is now complete! We had 81 responses to our survey to decide which message should be used across our hospital sites. There were three message options to choose from, and our winner was Message 2, with 60% of the responses ranking it as their first preference.

Some of the reasons given in the responses for this choice of message, included the use of friendly, clear and concise wording, using caring language such as “kindly remind” and hospitals as a place of healing, the use of the word “entrances and grounds”, and it offers support.

As a result of your feedback, this message has now been recorded in both a male and female voice and will be uploaded to the existing hospital sound systems by June 30, 2025. Both messages will be played on the existing loudspeaker systems with a 3 minute interval between messages.

You can have a listen to the recording of the new message below.