Has someone helped you have a positive experience of South Metropolitan Health Services (SMHS)?
Patient Experience Week 2024 is an opportunity to celebrate and acknowledge how our staff can have a positive impact on the experience that consumers, carers and family members have of our health service.
If a staff member has helped you have a positive experience within one of our hospitals, complete the form below to nominate them for a SMHS Compassionate Care Award.
This year, we will award 30 of our nominees with an inaugural SMHS Compassionate Care Award badge.
A panel of consumers and staff will judge the nominations received and the final 30 will be invited to attend a presentation event during Patient Experience Week, 29/04/2024 - 03/05/2024.
Below is the design of the SMHS Compassionate Care Award badge. The badge was designed to reflect how our staff put the patient at the centre of everything that they do.
Badge design
Cindy always greets all staff, visitors and patients with a warm caring smile. She goes above and beyond to show the best possible care and compassion to all patients and their families. She is always willing to help others, whenever they need it. Her kind nature really brightens up everyone’s day. She delivers the kind of care everyone should receive.
Lisa is the most compassionate and caring nurse. Her compassion and care when dealing with palliative and voluntary assisted dying patients and families is of the highest standard.
This also extends to her understanding and assisting with non-English speaking patients. Lisa constantly goes above and beyond her duties. Every shift with Lisa is a blessing to see her smiling face and hear her infectious laughter.
Simon is always very caring and compassionate with clients. He has such a lovely, gentle manner, is very diplomatic and always remains calm. Simon goes above and beyond in his duties to patients, staff and everyone around him.
Sue is a hard-working member of our team. She exemplifies the meaning of teamwork, care and understanding. She is extremely polite, proactive and has the ability to adapt quickly. Sue is caring and shows a high level of empathy towards us all, her peers, patients, general public and superiors. Sue makes our professional life so much more enjoyable, understandable and unique.
John works with enthusiasm, proactiveness, determination, and love in each and every shift. He always gives a helping hand and brings a positive attitude whilst exhibiting the values of Fiona Stanley Hospital.
Nicole cares for all staff, patients and more. Nicole, what a special person you are.
Registering as a member of Put it to the People tells us a little about you. Knowing about you and the parts of the health service that interest you helps us understand the many differing viewpoints we receive.
Your thoughts and experiences matter. Sharing them with us helps us to shape, change and improve the healthcare we deliver to our community.
